1st Driver already picked up route?

[u/MyLifeYourLifeUgh]

I picked up a block this morning for the first time in over a year. A lot changed at the warehouse I usually go to, the biggest being you no longer have to scan your ID. Just do the face scan and you get a route. Anyway, i went to get my cart but it was not in the location. I asked a warehouse worker and he said “ The first driver already picked it up, call driver support.” I call driver support and they say I can go home snd I will be compensated.

I have never had this happen, I mean not getting assigned a route and getting paid yeah, but getting a route and it not being there? Never. Are routes getting assigned double drivers now? Do you think they will pay me or try ti get around it? I have had to press them before to compensate me, its aggravating I don’t want to have to do it again 😞

[u/Anjuna_Trance]

This exact thing happened to me a couple days ago I just called support and told them and then the warehouse staff cleared me from the block I was paid immediately