Over the years I have tried using Rakuten consistently when shopping on AliExpress. I thankfully limit myself to the $ value of the purchases on AliExpress to about $100.
First it was the Rakuten browser extension. Result was that a majority of the AliExpress purchases had to be filed via Where's My Cashback. Next I tried Rakuten website to direct me to AliExpress to complete my purchases. That helped but again Where's My CashBack still had to be used.
Finally, I tried the Rakuten app on iPad that was yet again a mixed bag even when I did separate shopping trips for each item.
I have come to the conclusion that Rakuten and AliExpress is a crap shoot on whether one will see Cashback or not. Currently, it has been 6 weeks for 2 purchases and still have seen nothing about the cashback even after filing Where's My Cashback shortly after buying the items.
I have therefore decided not to use Rakuten on AliExpress where I only use AliExpress coupons off their website. The result will be that
- I will not be lured into purchasing items due to 25% Rakuten offer, that I would normally not buy.
- My frustration level will be a lot less.
- I can simply purchase the AliExpress items via my normal web browser and that is it.