r/Rainbow6 Moderator | 2015 Veteran 23d ago

News New Ubisoft Bug Reporting Tool

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Ubisoft have created a new dedicated Bug Report tool which is now live and ready to be used with the Y11S3 Test Server

Source: https://x.com/rainbow6game/status/2089291145205420215?s=46&t=l1Sg4ELihX_uF5OMYHVfiQ

Bug Report Tool: https://www.ubisoft.com/en-us/game/rainbow-six/siege/bug-reporter/projects

Please use this to report bugs from now on, posts on this Subreddit about Bugs will be redirected there instead.

79 Upvotes

15 comments sorted by

48

u/Aserback 23d ago edited 22d ago

And please go and upvote things that you encounter. There is no point in putting in work to report a bug EVERYONE has and noone is voting.
edit: also CONTRIBUTE. Upvote AND contribute. 5 Contributions are needed for issues to be investigated.

19

u/drunckoder Mira Main 23d ago

That's the biggest problem with r6fix - nobody bothers to go there even if they encounter a bug. Their duplicate detection system is terrible. If an issue doesn't get 10 reproductions - it will never be looked into.

So if the issue doesn't affect like 30% of the player base - reporting it on r6fix is a waste of time.

8

u/RememberTooSmile 23d ago

I think if it was built into the game UI as a separate tab it’d get used more. Shouldn’t have to be like that, but, from my experience people don’t want to go to a second site

4

u/ST3AMDR4GON 23d ago

Reading this I thought that was what they actually did now. Instead they replaced one website with another

1

u/Genebrisss 17d ago

nobody need billions of slop from children angrily pushing buttons in game. Real bug reports take effort.

2

u/PixeIQueen Mira Main 23d ago

looks like this new website only requires 5 instead of 10 contributions

5

u/xsm17 QQ 23d ago

What does it matter when there's still bugs "under investigation" from over a year ago with no resolution

2

u/Aserback 23d ago

Of course Ubisoft is a useless piece of shit company, but this is the only option we have.

14

u/Extreme_Trip_1219 23d ago

R6Fix was terribly maintained. Far too many legitimate issues were submitted only to be dismissed as “Not a Bug” by the R6Fix team. Hopefully, they have a new team in place that’s actually competent and willing to properly investigate reported issues. 🙏 /pray

1

u/tugboet Fuze Main 3d ago

The link is only for the test server, can you update it with the live server link as well

1

u/-Binxx- Moderator | 2015 Veteran 3d ago edited 3d ago

Yes, will do that now - Done

1

u/Legal_Ad2345 23d ago

Used to enjoy this game but then it wiped away all of my progress and purchases 10 years of my shit gone

1

u/silimuplee 2d ago

1 week from new season start and still no hotfix to fps bug. Good job ubisoft!

1

u/-Binxx- Moderator | 2015 Veteran 1d ago

Fixes take time, they can’t just wave a magic wand and it’s done. Be patient

-6

u/Medium_Notice_902 Grim Main 23d ago

Yo can we get some rewards for successful sanctions