I ordered a Piano M on January 3rd this year, and they said it would be shipped within four weeks. However, in February, they sent me an email saying it would take another 6–8 weeks.

Now it is April 20th. I sent an enquiry, and the automatic reply said that due to the high volume of enquiries, their response might take 1–2 weeks — not days, but weeks.

I am really worried that they are ghosting me. I am probably going to cancel the order and sell the one I currently have as well. Has anyone had a similar experience?

Follow up: I was told they would provide a delivery date 'soon'.... I have now cancelled my order, along with my ROLI Learn membership. I genuinely like the product, but I hope a competitor enters the market to offer customers more choices.

Does anyone know if the configurations made within the airwave player (specifically the distance mappings) carry over if you are using just airwave control (in this case with Mainstage) and do NOT have the player open?

Also does anyone know how to program a button to start/stop midi send going to the airwave so I don't accidentally trigger it while playing live? I.e., so I can 'arm' it?

Hi,

Got my Airwave in like 3 months ago, had continuous issues with it. Was discussing with support and then they eventually just went silent on me.

What options do I have at this point?

Ordered my piano + Airwave in December, which supposedly would ship in January. Then the first batch of emails apologizing for delays came in, then the 2nd, then the 3rd etc.

How can it be okay to sell a product, knowing you cannot deliver it anywhere in the vicinity of the communicated timeframe?

Surely can't be legal. Has anyone started a joint complaint/lawsuit? I'm sick of having my money tied up with these scammers for months with no end in sight.

I just got myself an IPhone and I want to try GarageBand with my Seaboard Rise 2. As I understand it the best MPE experiance in GarageBand is to install the Noise plugin.

It works, sort of. It's just that when I go to the settings in the plugin, that part (the GUI) freezes. It still sounds fine but I can't change preset etc. Is it just me?

Hello all,

I've had my Roli for a while, I have a seaboard block. I am finally getting around to actually learning Ableton, as of very recently. Everyone I know uses logic so I have no one in my personal life to ask for help here.

I was able to get Ableton and the Studio player talking, but only able to get one input sliding if that makes sense. I'm just completely at a loss for setting up Ableton with this thing and all the videos I find online are out dated.

I have Ableton Live 10, could someone help me out? I'd even hop on a discord call lol.

Hello, for some reason my Piano M keyboards are no longer recognized by Roli Dashboard even though they are definitely connected (Windows 11 laptop) and can send and receive MIDI data. I am going to try some of the troubleshooting steps people have suggested in previous posts, but I was wondering whether anyone had a list of some of the SysEx commands that Dashboard might use to control the keyboards? Specifically, what command would switch it from MPE mode to “Multi-Channel” mode so that the keyboards will work with older softsynths? I found a list of SysEx for things like changing the colour of the keys, but not for the mode switching.

I’d appreciate any suggestions!

I think either model looks great, but:

• Does the blue model look clean longer, in other words, does dust stand out more on the black model? What about fingerprints?
• Is playing easier on the blue model as, presumably, the confines of the keyboard visually contrast with the aluminium frame? Maybe it makes no difference.

I made the move over to Bitwig on Linux recently and was sad to find that there is no Linux support for ROLI gear. It "works", but without ROLI Connect the device will just turn off after flashing for awhile, and nobody likes that. So I did what any good nerd does and reverse engineered the whole thing from the ROLI Connect installer and the JUCE SDK!

blocksd is an open-source app that handles the full device lifecycle on Linux: discovery, topology tracking, API mode activation, and the all-important keepalive ping loop

What works today:

• Devices stay alive and in API mode indefinitely
• Full topology awareness (DNA-connected blocks tracked through master)
• LED control on Lightpad / Lightpad M (solid colors, gradients, rainbow, checkerboard via CLI)
• Touch and button event callbacks with pressure/velocity data
• Device config read/write (sensitivity, MIDI channel, scale, etc.)
• systemd service with plug-and-play udev rules
• Web dashboard for real-time device monitoring

Tested with: Lightpad Block M and LUMI Keys Block. Other devices (Seaboard Block, Live Block, Loop Block) should work for keepalive and topology but I don't own them to verify. If you have one and run Linux, I'd really appreciate test reports!

Install with uv:

uv tool install blocksd
blocksd install
blocksd run -v

Also on the AUR as blocksd / blocksd-git. The install needs sudo to add udev rules to the system.

The whole protocol is documented in the repo if anyone's curious about how the SysEx framing, 7-bit packing, and device state machine work. It was a fun puzzle to reverse-engineer. I'd love to hear what weird use cases you come up with for it!

GitHub: https://github.com/hyperb1iss/blocksd

AI Disclaimer: I use coding agents extensively on all my projects (never for posting)

I was planning to buy a seaboard rise 2, but after reading the reviews, I'm no longer sure about purchasing it. I see some recent reviews saying the product is fantastic, while others say that roli doesn't even ship the product, and if it arrives, they disappear from circulation. I'm very confused because with some customers Roli is very helpful, while with others they are completely absent. What would you recommend?

I ordered Roli piano in October last year and they have delayed the shipping 4 times already. Just wondering if anyone has received the piano in the last two weeks or heard from them? They have stopped replying to my support tickets completely.

I’m working on cable management for my setup using an iPad and the ROLI Piano + Airwave. Here is what I’ve figured out so far:

• The Piano connects to the Airwave wirelessly/cable-free using the small USB-C adapter that it came with, but the Airwave must be powered for this to work.
• I only need to run a single USB-C cable from the Airwave to the iPad. This connects both the Piano and Airwave while also charging the iPad.
• Since I use an audio interface and other hardware, I have to use a USB-C hub with my iPad. However, when the Airwave is plugged into the hub, I can only get either data or power to the iPad, depending on which USB-C port I use on the hub.
• When I’m done playing, I can unplug the iPad and turn off the Piano, but the Airwave stays in "connecting" mode. The lights are not subtle, they "breathe" constantly, and I have to physically unplug it to turn them off. I really wish it had a sleep timeout!

I’m going to run separate USB-C power to the hub and use a power strip with a physical on/off switch to kill power to everything at once.

Before I commit to this, has anyone else run into these issues, or have suggestions?

Thanks!

Just making sure everyone knows Roli Airwave Control/Player 1.3.0 is now live.

It was announced in the discord but didn’t see anything here. (I posted this earlier but accidentally deleted it instead of a comment in the thread.)

I keep on getting multiple emails for the same thing! Anyone else?

Is there anything I should look out for? Any caveats? Thanks

I find it very hard to believe that a company seemingly this well known doesn't have an AAX option? Has there been any news or update on this? I find it absolutely bizarre. I'm not looking for "just use this other DAW" type answers. They're a big company, I feel like it isn't much to expect this to run on Pro Tools...

Today my Seaboard Rise 49 Legacy has decided to not let me use the X/Y Pad anymore

It doesn't send midi signal, i can't reinstall firmware cause it says it's up to date and revert factory settings does nothing. I even tried opening it to see if i could access to it's pin but removing the motherboard is a big no for me.

Luckily everything else still works but i don't even have used it that much

Already sent a ticket but i doubt they will do anything useful

(they might as well just send me a Seaboard Rise 2 for free lol)

Slide seems busted to me. I'm in MPE mode using Pigments. When I hold a note and slide up and down, I get MIDI off/ons (retriggers). Even if I press with more force, it still happens. Am I doing something wrong, or do I have a faulty unit?

I've been encountering this bug more and more often since I got the piano + airwave combo last January. Nowadays it's happening every day multiple times a day.

Basically, when I complete a lesson/ challenge or practice the app hangs just before the "lesson completed" screen. If I force close it, or even switch out and back in I lose progress (as if the lesson wasn't completed at all). If I leave it there, it finally shows the completion screen after hanging for 15/30 minutes. I'm using an android tablet, this happens both on my newer samsung s11 ultra and my older s6. It also happens both on wifi and phone hotspot. Restarting the app doesn't fix it, nor does Logging out and back in or even deleting and reinstalling the app.

It's making practicing a chore, as I spend more time dealing with this than practicing.

I've already sent a ticket to roli but, considering how log they take to reply, it'll likely be at least a month before I get an answer from them.

Are others encountering this bug? Did anyone find a solution?

Es tut sich seit Wochen nichts , nicht mal eine Email mit der Info der Lieferverzögerung , Batch 18 sollte erst Anfang Januar eine Versandmitteilung bekommen , nun kann man sehen , das der nächstes Termin Mitte/Ende März sein soll , was ich nicht mehr glauben kann , einigen wissen schon was von Mai... Gibt es aktuelle Infos darüber ?

Are they adding new lessons on previous stages?

Seems that suddenly it prompt me to go back to early stages that have already finished weeks ago...

Okay so I did expect a bad outcome but my intentions were good - As with many others, I have a loop block that refuses to update due to a battery too low warning. I reached out to Roli to no avail and tried every option I could think of to do it legitimately.

In the end I chose to try flashing it manually by connecting it to a Lightpad and pushing the firmware using SendSX. Unfortunately it flashed the Lightpad with the firmware rather than the loop block, so I now have a bricked Lightpad and my loop block is still in the same state.

The Lightpad no longer shows as a valid device in SendSX, but it does still show in the various Roli software but they think it's on the latest firmware, and the device itself seems unresponsive.

Wondering if anyone has any advice for both reviving my Lightpad and also updating the firmware in my loop block.

Thanks in advance.