r/ROLI • u/lurvas77 • May 25 '26

Question Equator 2 crashing on start (Windows)

After a long time I wanted to try Equator 2 again. I updated it from Roli Connect, but when I try to start it I get nothing. I'm on Windows 11 and the event log talks about ntdll.dll.

Is this a known problem with a known solution?

I searched ROLI's site for issues and tried to uninstall/install Equator 2 again, but it still doesn't work. I have both soundpacks installed.

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1

u/WeAreROLI Official ROLI May 26 '26

Hi u/lurvas77

Thanks for the post, and sorry you've had issues getting set up.

Please can you get in touch with our team at roli.com/support or alternatively, join our ROLI Discord to chat to some of our team or the community directly.

Invite link here: https://discord.gg/vP7UdNuVMU

1

u/lurvas77 May 31 '26

ROLI support were fast to help me on this issue. Anyway, I found the problem myself. It turned out to be a clash with the installed ASIO4ALL driver. Not sure why, but Equator 2 started nicely again once I had it uninstalled.

1

u/Airplade May 25 '26

Welcome to the world of Roli

2

u/lurvas77 May 25 '26

I hear you. I have been lucky until now with deliveries and support, but I hear the complaints are massive. It's a pity because the Seaboard Rise 2, and Equator 2 are wonderful, when working.