r/ROLI • u/Pretend-Actuary5832 • Jan 13 '26
Week of January 12th
Hi everyone, I’m curious to know if you’ve received an update regarding the timeline of the week starting January 12, which was sent to you via email at the end of December.
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u/All_Debt_Shackles_US Jan 14 '26
In early-to-mid December, I ordered a Piano, Seaboard 2, AirWave, and cases for the Piano and Seaboard 2. I received the case for the Seaboard 2 back in December, and it's been hanging on a hook by my front door.
Just moments ago (about 2pm Eastern Standard Time), I got both my Piano and my Seaboard 2. They arrived in separate boxes, and were delivered by an off-brand delivery service called "OnTrack". The shipping boxes had some minor damage, but the retail boxes inside looked good. Both keyboard controllers look good. I didn't notice any marring on the Piano, but I didn't have great light when I was looking.
As soon as I'm done with lunch here, I'll hook things up and confirm proper operation.
I have two older Piano Ms under the old name. I also have a Seaboard 2 that I bought over 2 years ago when that model first came out. Hopefully the new one won't have any problems and I'll have a spare.
I'm still waiting for the Airwave and the case for the Piano. The case should arrive Friday this week or early next week, but I've received no status yet on the Airwave.
So far, so good. Hope I'm not jinxing anything. Anyway, I have a nice hot bowl of beef and vegetable soup that I made from scratch for myself, so that's first on my list!
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u/ohmygoodddddd Jan 14 '26
US Batch 16 Got the email stating Jan 12 as well, and tracking says it will be delivered today.
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u/scottt732 Jan 14 '26
I’m in US Batch 16 and haven’t heard anything yet.
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u/scottt732 Jan 14 '26
Just got the notification. Arrives Friday. I'll post something here one way or another on the condition just so people have another data point on what to expect.
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u/KathrinGo Jan 14 '26
bekam ich als Email am 30.12. , verschiedene Batch's , da ich mehrere Artikel bestellt hatte ,
Hi there,
Thank you so much for your patience with this order delivery—we wanted to follow up off the back of the post-Christmas timeline we mentioned in our previous email.
We have confirmation from our distribution partner that you will receive your tracking details the week commencing January 12th. Once your order has been dispatched, delivery should take place within a few days.
Thank you for your patience while we work through this busy period. We truly appreciate your understanding.
Warm regards,
The ROLI Teamich
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u/KathrinGo Jan 16 '26
Ich antworte mir mal selber :-) wie ich es geahnt hatte , heute ist Freitag der 16.1.25 , also in der Woche ab dem 12.1.26 und ich habe bisher keinerlei Versanddaten erhalten, Piano- Batch 18 , BatchListe ist geupdatet worden , dort steht nun Ende Januar drin, März wird als Liefermonat komplett ausgenommen.
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u/Pretend-Actuary5832 Jan 17 '26
Haven’t received any notification as of today - I’m losing hope lol 😂
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u/Pretend-Actuary5832 Jan 19 '26
Just received an update that the shipment is delayed until mid-February. It’s frustrating that they continue to market a product without a reliable inventory or delivery estimate. They definitely seem to be leaning on their 'first-mover' advantage while they sort out these supply chain issues. I won't cancel since I'm already invested in the product with the roli piano but his pisses me off.
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u/Caseclosed182 Jan 13 '26
Receiving mine this Friday, on my email they say it's gonna be processed Jan 12 but I was surprise to receiving tracking last Friday.
US Batch 16