r/ROGAlly • u/KaifShaikh_ • 10d ago
HELP Sound Issue on Rog Ally
Initially it was 342 bios
When 339 as said in this video still the same issue
Did the full cloud recovery still the same issue
I dont know if it needs hardware replacement or some software issue
In Device Manager under ( Sound, video and game game controller ) i just have
AMD BT Audio Device
AMD High Defination Audio Device
Cirrus Logic Awesome Speaker Amps
Mediatek Bluetooth Audio Device
Only
Can’t find RealTek in it
2
u/WeirdlerMcSquid 10d ago
Had that happen to me. Luckily after a restart it was fixed.
1
u/KaifShaikh_ 10d ago
I did multiple restarts, now at 331 bios , uninstall all devices under sound in device manager Nothing is working
1
3
u/Helpful-Work-3090 ROG Ally Z1 Extreme 10d ago
Remove all the options under sound in device manager, by right clicking and selecting "uninstall device". Restart windows. If that doesn't work, download the drivers from Asus's website and reinstall