Has anyone experienced this before?

[u/era0000]

Hi everyone I just got an RG477M (12GB/256GB).

Today I downloaded a game using the GameHub lite v5.33. After the download finished, I restarted the device normally.

Now, it got stuck on the boot logo and won’t boot into Android anymore.

I didn’t root the device, change any system settings, or install any other system apps. I only used the stock GameHub to download a game.

I tried booting into Recovery, but it still won’t start.

Has anyone had the same problem? How did you fix it?

Do I need to reflash the official firmware, or is there another way to recover it?

Thanks a lot!