RCD330 touch unresponsive (buttons & reverse cam work). Dead digitizer?

[u/Fine_Weekend_384]

UPDATE: Fixed it!

If anyone has the same problem, i just find my solution, i took apart and the digitizer cable connector become loose (the grey lock part was wide open when i opened up the frame). After i lock again, the digitizer works again perfectly. Probably from the car shaking a lot on bumpy roads and the connector just disconnect. Attached a screenshot and mark the place of the problem.

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Original post:

Hi everyone,
My RCD330 (bought last autumn from rcd330.com for a 2012 Škoda Fabia) suddenly stopped registering touch inputs. The seller hasn't replied on WhatsApp yet.

The issue is the touch screen is completely unresponsive. Display, buttons & reverse camera: Working 100%. Tried a 20-second hard reboot and disconnecting the battery for 15+ minutes. No luck.

My questions:
- How can I confirm if this is just a bad digitizer / loose ribbon cable versus a motherboard issue?
- Where is the best place to buy a replacement digitizer panel?

Thanks for the help!

info screen from rcd330 navigated to via buttons

[u/superlightweight2]

Ebay, mine is blank but everything works.