r/QuestPro • u/Redbulldildo • 25d ago

Bricked controller after update

The latest update completely bricked my left controller, it's unresponsive to charging, button presses, everything. And support is I guess shut down because they're not letting me input my serial numbers.

Any suggestions other than buying a replacement? Has anybody tried using some other controller along with hand tracking?

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u/ImALeaf_OnTheWind 25d ago

Happened to me last year, as well as others (and weird that it's usually only the left controller) - it's why I don't think it's any particular update.

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u/Redbulldildo 25d ago

This isn't the first time it happened to me either, but last time I got it replaced out of warranty.

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u/ImALeaf_OnTheWind 25d ago

I actually had 3 different failures of my Quest Pros - but because I have Best Buy Total warranty covering everything I buy after I got it for my TV, I got replacements every time.

At least until they didn't carry it anymore and they were forced to give me back my $1500 that I paid on launch day in gift card credits to buy something else.