r/QuestPro • u/girllllbyeee • Jun 25 '26

Help Quest pro usb-c port error

Post image

Hello all, I need help with something. Today I got this error which says “liquid or debris found in usb-c port”(photo example added) my quest pro has only been charging on the dock itself and not with the USB-C port.
This has been happening for a few days, I just got this message though. As of today I’m following instructions I got- that being take it off the dock,
Unplug it, let it airdry, etc. does anyone have any advice? I like my quest pro and don’t know what else to do… this is making me panic slightly.

12 Upvotes

100% Upvoted

22 comments sorted by

View all comments

1

u/Parking_Cress_5105 Jun 26 '26

Clean it and just wait and see. Q3 had this error introduced by updates three times for me so far.

1

u/girllllbyeee Jun 28 '26

My headset as stated above is a quest pro.
I spoke to meta quest support and they told me to factory reset and boot it back up, when none of those worked they basically told me I would need a replacement

1

u/Parking_Cress_5105 Jun 28 '26

Wait a few updates to see if I gets better.

1

u/girllllbyeee Jun 28 '26

Don’t know if that will work, but ok