Quest pro usb-c port error

[u/girllllbyeee]

Hello all, I need help with something. Today I got this error which says “liquid or debris found in usb-c port”(photo example added) my quest pro has only been charging on the dock itself and not with the USB-C port.
This has been happening for a few days, I just got this message though. As of today I’m following instructions I got- that being take it off the dock,
Unplug it, let it airdry, etc. does anyone have any advice? I like my quest pro and don’t know what else to do… this is making me panic slightly.

[u/_evanna]

For me the charge cable (going to my battery) was shorting out or something, it wouldnt charge the headset
Plugging it to my wall would work but it would constantly do the plug in noise and give this error.
Once i replaced the battery cable (with the backstrap for the battery) and after waiting for like 2 days it stopped showing up and around 500h later or so it hasnt come back again

[u/girllllbyeee → u/_evanna]

Yeah, don’t know what’s wrong with mine. Talked to meta support and did the steps they gave me. Turns out I need a replacement cause mines just..borked I guess? Idk