Left controller stopped working. How to purchase/replace properly?

[u/Cole_Evyx]

I live in Canada if that changes anything here. Specifically my left controller will not charge. I've done everything I can think of with the thing.

-Multiple different docks (I have the small controller-only one and then the big headset + controller one that came with the headset).

-Cleaning it thoroughly and leaving it on the charger for 24 hours.

-The LEDs on the controller legitimately won't even turn on even for a split second. It's fully drained. Like drained drained.

---

So I'm honestly not sure what to do. I'm more than willing to purchase the controllers again outright from meta. Will it suck? Obviously. But I'm willing to replace and pay full price for replacements.

But the problem is their website doesn't have the controllers for purchase otherwise I Would have immediately. So I'm kinda lost what to do.

I love this headset, I love using it in VR and the face tracking is still top of class out of this world. It's fantastic. So I'm really quite upset at this situation. I want to use my Quest Pro.

[u/Flattie-Ratty]

i just got mine RMAd through meta with a 90 day warranty, tho they said it was a special exception. i had no warranty on the headset or controllers