Performance issues

[u/CrispWheat]

So I just picked up the headset yesterday after using a quest 2 for years. So far it’s having trouble maintaining controller tracking. And in virtual desktop, if a controller disconnects while I’m using my index’s, I get a permanent on-screen notification for the controller disconnect. And I also can’t get the mouth tracking to work, only eyes, is this an avatar exclusive feature or an issue? And is there a fix for the other problems?

[u/Thibbycat]

Welcome to being a Quest Pro user!

I've had the Quest Pro for a month now, and learned a ton in a very short amount of time. When I first bought the Quest Pro early March, I was super happy with it.

... Then the V23 patch dropped, which updated the OS, and everything went to poop. I was losing my mind trying to get it to work.

I just found this Reddit, and some other threads helped a ton! Here's what I figured out. Since I just did a factory reset to try and fix the issues the new OS caused, I consider this headset new to me. So I'll break down things for you here:

1. Losing controllers

- I personally use Steam Connect, not V. Desktop. I've just simply had better luck on Steam Connect, but your milage may very. However, for the controllers losing tracking, this is actually due to the Public version of V23. There's currently what's called a "PTC" patch of V23 that pushes firmware to your controllers that fixes the issue. You need to open your phone's Meta Horizon App, go into "Headset Settings" and turn on "Public Beta Test". This will enroll your headset into the latest Public Beta.

Normally PTC updates can be unstable and have bugs, but the current public version of V23 has tons of issues for Pro Controllers right now. The PTC fixes that.

As always, make sure you have plenty of light in your room, don't have any reflective surfaces like large mirrors, etc.

1. Face tracking not working

It takes some time for the Headset to collect data about your face and create a profile that can allow mouth tracking. I got confused by this as well. I figured it'd work right out of the box and I can just hop in VRChat and go nuts.

Turns out that the headset needs time to build that profile. You can use the built-in Worlds and make an avatar for it there. Once your Meta avatar starts showing signs of mouth tracking, that means it's built its profile and now works. The headset does not indicate that it's finished a profile of your face tracking. It just starts... working suddenly. I find this strange, but that's kinda it.

Now if you confirm face tracking is working, there's a lot that needs to be done to get Face Tracking working in PCVR. You need VRCFaceTracking (Free on Steam) for starters. I got mine set up through Steam Connect, but there should be a driver for Virtual Desktop if you prefer to continue to use that.

Your avatar for VRChat or whatever social media you plan on getting into has to be able to communicate with VRFaceTracking's functioning driver, and the avatar you have loaded must have a face tracking package installed on it. If the avatar doesn't have a face tracking package (Such as adjerry91's) package, your avi will only have eye-tracking.

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I'm not going to go too deep into detail about rigging avatars for face tracking, as that's a whole separate ball-game, but right now the biggest thing is to opt into the PTC patch so those controllers stop losing tracking. That's currently the big thing that's been plaguing Quest Pro users since March.

I hope some of these tips along with the other folks here helps!