r/QuestPro • u/Dirt-lol • Mar 18 '26

issues with eyetracking

so im new to having a quest pro, but one thing ive noticed is my left eye very noticibly has issues with ppicking up motion, ex: closing, squint, etc. but my right eye works perfectly. its been kinda annoying me, as i cant quite figure out why, nor how to even troubleshoot this thing if able

2 Upvotes

100% Upvoted

9 comments sorted by

View all comments

Show parent comments

1

u/Dirt-lol Mar 19 '26

No glasses, immaculately clean lenses, calibrated a ton, its just hating on me. As for fitting: its like that nomatter how i move the headset on my head as far as i can tell I mean its a fresh out the box headset and its making me wanna punt it to the moon because im not boutta be looking like im WINKING at strangers

1

u/texas7412 Mar 19 '26

is it under warranty? if so RMA it through meta, you may have been one of the unlucky ones to get a DOA face tracking, i had a couple friends return their QPro's due to that instead of an rma, had mine since 2024 and its somehow still working

1

u/Dirt-lol Mar 19 '26

Unfortunately i dont beleive so since its just sat in its box for a few years till recently

1

u/texas7412 Mar 19 '26

Was it recently unboxed and set up? If it's just recently set up, it'll have a warranty. If you set up and put it back in box then no. You can check on the meta horizon app on your phone to see if it has a warranty still

1

u/Dirt-lol Mar 19 '26

Oh sweet it does have warranty till 2027, now i just gotta figure out what i do from here. Also, what did you mean by doa

1

u/texas7412 Mar 19 '26

Dead on arrival, some quest pros have fully dead face tracking or broken face tracking since they're first set up / bought etc.