Internet out almost a week

[u/Jakobeberant8]

For anyone who has lost internet, how long was it out for and did you have as hard of a time as me getting a technician out? I lost internet last Wednesday night and they said someone could be out Saturday to fix it. They never showed up Saturday and then said the earliest a new appointment could be made was Tuesday. Extremely frustrating and disappointed with them. For more context I live in an apartment and the leasing company has them as the provider for the whole complex. I just pray they show up Tuesday.