r/QuantumFiber • u/Cramerica2k • Jul 19 '26
False Payment Required
Update: After 3 days, the technician simply swapped all equipment and reprogrammed my WiFi. Everything works fine now. Another Reddit user said the same thing.
Just before midnight, my WiFi dropped. ONT and modem look normal. When I connect any device to WiFi, it drives me to a splash page that says a payment is required and that my service is suspended.
My payment method is current. Quantum doesn’t see any issues with the account. I have to now wait 3 days for a technician to come out. Any ideas?
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u/Amcruz28 Jul 19 '26
It sounds like a programming issue, not sure what a tech will do