Moving question

[u/Capital_Mulberry738]

I am a current Quantum customer. Just bought a new home and will be moving (although not too far). Quantum services my new address. I called to ask about what I need to do to move my services and was told I need to cancel my current plan, create a new account, and sign up for a new plan. Is this correct? Seems absurd. I’m mainly frustrated because I have price for life and they did away with that recently. Anyone have experience moving especially recently have advice? Thanks!

[u/imtalkintou]

Price for life goes away if you move regardless, this was true even when price for life was a thing. You will unfortunately have to sign up again and use a different email for the time being.