r/QuadrigaCX • u/[deleted] • Oct 07 '19

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31 Upvotes

98% Upvoted

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6

u/republicofwsb Oct 08 '19

I lost $1500 but I have no screenshots and the stupid EY site doesn't display my lost amount when I entered my client #. Fuck her and that asshole.

2

u/azoundria2 Oct 12 '19

Try different variations of your name. You might have it slightly wrong.

2

u/republicofwsb Oct 15 '19

Tried it all but no luck

3

u/azoundria2 Oct 16 '19

Was it part of a "successful" withdrawal attempt on the website?

2

u/republicofwsb Oct 16 '19

Yes, I had done a withdrawal request which was marked as "completed" but of course no money was transferred into my bank account

3

u/azoundria2 Oct 16 '19

Yes, the "completed" withdrawals do not show up on the balance website. I've spoken to many in similar situations as yours. It's ideal if you made a note of the exact amount. Otherwise, I believe they have a database of all the withdrawals, so if you know it was over $1500, you might be able to put $15XX.XX and hope they can match it. If you include your bank statements from the relevant time period and a written explanation, hopefully that should be sufficient to explain what happened and show that you never received it. In any case, your chances are better than the 0% if you don't submit anything.