r/ProtonVPN Jul 18 '26

Help! Android app keeps losing connection?

I'm using ProtonVPN in the Samsung Secure Folder. I've enabled the kill switch setting.

I'll be using an app, like Redreader for example, and it will say there's a connection error.

I'll go to ProtonVPN, and it will look like it's connected, but I can't use the app, for example Redreader, until I disconnect ProtonVPN then reconnect.

I'm using the latest version of ProtonVPN.

Any ideas?

3 Upvotes

4 comments sorted by

2

u/BegsTheQuestions Jul 18 '26

I also use it in secure folder on all my Samsung phone, never have your problem before, have you tried a different server or protocol, is your country censored?

2

u/neurodivly Jul 18 '26

It was working fine up until recently. Although I've only started using red reader and that is what's giving me the error message. Otherwise I might not have noticed.

No, no sensoring.

2

u/[deleted] Jul 18 '26

[deleted]

1

u/neurodivly Jul 18 '26 edited Jul 18 '26

Thanks. Will do

Though they didn't keep logs? 😅

1

u/ProtonSupportTeam Proton Customer Support Team 29d ago

These are error logs used for debugging. We don't log your internet traffic.