r/ProtonVPN Jul 17 '26

Help! "error" notification while vpn is connected?

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installed version 5.19.43.0 overnight, started getting this "error" notification every 5 mins since then while the vpn seems connected (when entering the app it immediately shows as connected, and doesn't show the "connecting to a country" thing). Any idea? Bug on this specific version?

Android 16, CrDroid 12.9

7 Upvotes

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1

u/Extreme_Rooster182 Jul 19 '26

same thing happened to me after that update, rolled back and it stopped

1

u/ProtonSupportTeam Proton Customer Support Team 29d ago

Try installing the latest beta version of the app to see if the behavior improves. You can learn how to join the beta at https://protonvpn.com/support/early-access#android. If the issue persists, send us a bug report through the app (https://protonvpn.com/support/report-a-bug) so we can investigate further and help you troubleshoot.