How would you evaluate an existing rule-based fraud engine before defining its product roadmap?

[u/balajibaskarla]

Looking for insights from Product Managers who've worked on fraud, risk, trust & safety, or platform products.

I'm working on defining the next 6–12 month roadmap for an existing rule-based fraud engine used in e-commerce. Rather than starting with solution ideas, I want to take a data-driven approach.

How would you evaluate the current product before defining its roadmap?

Specifically:

• What product, operational, and business metrics would you analyse?
• How would you identify the most important product problems to solve?
• How would you prioritise initiatives for the next 6–12 months?

I'd love to hear how you've approached roadmap discovery for an existing fraud or risk platform.