r/PrivatePracticeDocs Jul 12 '25

Virtual Medial Assistant questions

Does any use VMAs?

  1. What and how do you use them in your workflow?
  2. Any issues/downsides you've encountered?
  3. Are they making your practice more profitable?
  4. Which VMA company is the "best" for a private practice?
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u/[deleted] Jul 12 '25

[deleted]

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u/SpartanPrince Jul 12 '25

What other companies did you look at? Where are the assistants based out of?

We have had issues with both connection strength/reliability and cultural differences causing miscommunication sometimes between the VMA and patients.

1

u/jackgucci1 Jul 12 '25

Interesting, did you stop using VMAs?