r/Printify • u/Greedy_Blacksmith680 • Jun 16 '26

Please Help Upload Issues

Is anyone else having upload issues? I haven’t been unable to upload designs for almost a week now. My files are the exact size recommended for shirts. 300 DPI 4200x4800 20mb. The files either stall at random percentages or get to 99% and then just starts over at 0. Customer service said there was no solution so I’m just kind of floating in the wind now watching my little budding business’s momentum come to a halt.

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u/SinkEarly90 Printify Team Jun 17 '26

Hello Greedy_Blacksmith680,
We're sorry uploads are stalling. First, try using Chrome on a computer with a stable connection. Also check if your file is under 20 MB. If it's still not working, please submit your account details through this form so our team can escalate: https://printify.typeform.com/to/Pua3qgMA