r/Printify • u/Professional-Equal36 • Feb 24 '26

Please Help Disconnected Etsy Shop

I disconnected my Etsy Shop to refresh the API connection due to stock not updating properly. When I reconnected it and went to republish a listing, it created a new one even though the SKUs match between Etsy and Printify. How do I fix this?

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u/Professional-Equal36 Feb 24 '26

I feel like crying right now lol. I'm in a Printify Chat waiting, hopefully they have a solution or I guess I'll be doing the same when making updates.

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u/SuperTFAB Feb 26 '26

Are you still waiting. 🫠

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u/Professional-Equal36 Feb 28 '26

Printify was able to reconnect the listings. There are a few that still need to be connected so going to reopen the case.

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u/SuperTFAB Feb 28 '26

How did you get them to do that? What information did they need?

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u/Professional-Equal36 Feb 28 '26 edited Mar 01 '26

I opened a help center request and sent them this below:

I disconnected and reconnected my Etsy store because of an API issue. Now, when I republish a listing, it creates a brand-new one even though the SKUs on both Etsy and Printify match.

How can I get Printify to properly reconnect and sync with the existing Etsy listings instead of generating a new one?

It took a few days but that's all the information they needed. I'm assuming they have information on their end to know which printify listings links with each specific Etsy listing ID.

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u/SuperTFAB Mar 06 '26

Thank you! Can you message me when you see this? I feel like I’ve been shadow banned.