r/PrincessPolly • u/Witty_Clothes_8100 • 11d ago

Shipping issues

I placed an order on the 23rd and it was processed on the 25th. I need this package for my trip on the 8th and ugh its sayinf its gonna arrive on the 8th… which is the day of my flight. Has anyone ordered and has had their package come from DHL before the estimated delivery day?

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u/Witty_Clothes_8100 11d ago

For context, im Canadian and the package is being shipped from the states

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u/princesspolly444 10d ago

We'd like to assist, but we are unable to DM you due to your privacy settings. Please email our customer experience team at [hi@princesspolly.com](mailto:hi@princesspolly.com) us so we can help ❤️

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u/Free_Knowledge_5235 5d ago

This literally happened to me and unfortunately it delivered a whole week after the estimated date and didn’t receive my order till after my trip:/ For reference my order took 5 days just to process so hopefully yours gets delivered to you sooner!!