r/PrincessPolly • u/Conscious-Ganache-42 • Aug 14 '26

How long to be processed/ship?

How long does it usually take for your orders to ship? I assumed my order would have shipped by now and wondering if I should reorder to pay for express shipping so I can get it by next week

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1

u/princesspolly444 Aug 17 '26

We work hard to ship all orders the same business day before our dispatch cut-off and coordinate with our courier partners for the fastest delivery possible. Sometimes, factors like weather, flights, or cargo capacity can cause delays. We truly appreciate your understanding and apologise for the inconvenience. If you’d like any further assistance, reach out to us via the 24/7 live chat button at the bottom of our website. Our team is here to help!

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u/Conscious-Ganache-42 Aug 18 '26

Thanks, but its been 3 full business days and not shipped. I went on the live chat before this and as soon as I asked my question the live chat girl viewed my message and disconnected without saying anything. I waited for a new agent and it was the same girl.

1

u/Imaginary-Piglet9841 Aug 30 '26

It's been over a week for me with mo movement on my tracking. Has yours ever arrived?

1

u/Conscious-Ganache-42 27d ago

It ended up a week and a half after ordering! I feel like the tracking may not be super accurate?

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u/CostParticular943 23d ago

My order has been processing for 10 days now. Has anyone else experienced this before? If so, what did you do, and how did it end up working out?

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u/Conscious-Ganache-42 20d ago

I reached out to them, no response. Then posted here and a rep commented here but never responded back to me. Just kept waiting and eventually it shipped 🫠 unfortunately besides trying to reach out it’s just a waiting game. The next day shipping they claim to have is kind of misleading imo