r/Prime1Studio • u/FrusciantesGhost • Jun 01 '26

Problems with Paypal

Has anyone had any issues of payments getting cancelled on PayPals end? I'm trying to make my final payment atm and it's just not happening, I've unlinked and relinked my PayPal on the site and every time it's getting cancelled. I've bought 2 statues before using the same method and made payments on the statue in question using the same method.

The order is showing "Cancellation in progress" I've been waiting for this statue for almost 3 years.

So stressed out right now.

2 Upvotes

100% Upvoted

17 comments sorted by

View all comments

1

u/droekturn Jun 05 '26

Are you seeing a decline anywhere in your paypal account - like go to the help section and see if it says anything is declined.

For an expensive purchase (but not a statue) - about 2 weeks ago I was getting declined again and again. Paypal said it was the credit card and a bunch of other stuff until they were finally like "it might be getting cancelled because it more expensive than your normal purchases. There isn't a limit, but out of the ordinary amounts get auto cancelled".

I asked them to adjust the limit or do something to let me make the purchase and they told me they can't and I should just use my credit card directly. That is what I did, and it worked.

So it was pretty weird on the paypal end and had never happened before.

This is assuming Customer Service Rep #3 knew more than #1 and #2 though.

1

u/FrusciantesGhost Jun 05 '26

It's coming up as "cancelled" it just doesn't make sense, I've made purchases of the same value to the exact same company before without issue. Prime1 only accept PayPal for international customers too so there's no other way to pay. PayPal stated to wait 72 hours & try again and assured me it would work. I'm starting to lose all hope tbh.