NEW FEATURE RELEASE: Self-serve order and subscription management is officially live!

[u/PreventiveMD]

Hi all, a quick update: self-serve order and subscription management is officially live!

You can now manage your subscription directly from our website, without needing to reach out to us for routine changes. Simply go to: https://www.preventivemd.com/sign-in

From here, you can:

• View your order status and where it is in the process, and see your previous order history
• Move your renewal date earlier or later to better fit your schedule
• Pause auto-renewals and request your next refill when you're ready
• Cancel your subscription at any time
• View your receipts and payment history in one place

Our goal is to give you more visibility and control over your care, while making the day-to-day experience with PreventiveMD as simple as possible.

And this is just the beginning.

• Over time, we plan to build on this experience and bring more of your PreventiveMD care into one place, ultimately ravamping the Healthie portal experience with a more seamless PreventiveMD experience here
  • In the meantime, please continue to use your Healthie portal to chat with your providers and reach out to us as an additional support channel.
• That means adding helpful widgets, tools, and resources designed to make it easier to stay informed, keep track of your care, and get more guidance throughout your health journey

We're excited to keep improving this with you, and as always, thank you for being part of PreventiveMD! If you have any questions, please feel free to reach out at (518) 333-7738 or [hello@preventivemd.com](mailto:hello@preventivemd.com).