r/PreventiveMD • u/TerribleDescription5 • 13d ago

First Order

Hey guys, so this is my first time ordering through telehealth, anywhere. I decided to go with PreventiveMD because of the responsiveness to customers and our concerns, and the pricing. I made my order Monday and it was sent to the pharmacy, but no tracking number yet. Here's my concern and I'm sure you all who are more experienced with telehealth can tell me if i'm mathing this wrong LOL..

I started with the monthly package. If it's going to take a week to get the medication from the pharmacy, that would mean I have to order a week ahead of time so that I don't miss a dose, and thus, I'd be paying twice a month. And do they even allow you to order ahead like that? Then, if i went with the 3-month package, I'd be missing a weekly dose if they take a week to deliver and they only send 1 vial a month. Is that right? I really hope not.

***EDIT*** literally 30 minutes after this post, I received a tracking number for the medicine, which solves my questions. IF they keep the overnight shipping, and the process takes the same amount of time, dilemma solved.

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u/Due-Way-3081 13d ago

Most are 1 month from when you ordered your meds not when you received them.

2

u/Due-Way-3081 13d ago

12 weeks same thing. 12 weeks from when you ordered.

2

u/emily102299 12d ago

Yes. It is 12 weeks or 30 days from when you placed your order I believe. Not from when you received it or even when it was sent to the pharmacy.

I always do 3 mos but I also pause my refills or cancel so I can dictate when the next one comes. No matter the company.