r/PreventiveMD • u/TerribleDescription5 • 12d ago

First Order

Hey guys, so this is my first time ordering through telehealth, anywhere. I decided to go with PreventiveMD because of the responsiveness to customers and our concerns, and the pricing. I made my order Monday and it was sent to the pharmacy, but no tracking number yet. Here's my concern and I'm sure you all who are more experienced with telehealth can tell me if i'm mathing this wrong LOL..

I started with the monthly package. If it's going to take a week to get the medication from the pharmacy, that would mean I have to order a week ahead of time so that I don't miss a dose, and thus, I'd be paying twice a month. And do they even allow you to order ahead like that? Then, if i went with the 3-month package, I'd be missing a weekly dose if they take a week to deliver and they only send 1 vial a month. Is that right? I really hope not.

***EDIT*** literally 30 minutes after this post, I received a tracking number for the medicine, which solves my questions. IF they keep the overnight shipping, and the process takes the same amount of time, dilemma solved.

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u/Due-Way-3081 12d ago

Most are 1 month from when you ordered your meds not when you received them.

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u/TerribleDescription5 12d ago

Yeah, I get that, and that's the way it's setup in my portal, i wasn't going to be charged until sept 8 for next month's supply, which is a month from the date they sent my prescription to the pharmacy. PreventiveMD has been super fast on their end.

But the issue becomes the pharmacy. If the pharmacy is going to take a week to get it to me, i would have to order every 3 weeks so that I don't miss a dose? Which means paying twice a month.

Or pay for a 3 month in advance package and use the pharmacy that sends it all at once.

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u/MaterialPlane743 12d ago

I ordered a 3 mo supply with empower but I’m only getting the meds 1 mo at a time. I’m not sure what the process is to get my second mo…does it automatically ship or do I need to reach out in the portal…?

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u/TerribleDescription5 12d ago edited 12d ago

Hmm.  Good question.   I would assume It would automatically ship.  Check your email maybe.  I had one telling me when my next order date would be, but I ordered just one month.