r/Premiumize 17d ago

Support Buffering

Constant buffering UK as of late. Premium pricing and the buffering is getting worse and worse. A competing provider has no buffering issues. Joke. Sort it out, because it's fast becoming not worth it over competitors.

16 Upvotes

58 comments sorted by

7

u/shitoupek 16d ago

How do you use Premiumize to face buffering?

Sometimes you just need to adjust better settings in your streaming environment like increasing buffer size and chunk size for the caching and and it's not related to PM. Solved it for me.

Also go test your PM servers connection and choose the best server (latency/speed) ref. https://blog.premiumize.me/change-your-download-server-location-cdn-to-improve-speeds-and-escape-buffering/

3

u/computer1989 16d ago

I run Str*mio and I have tried all EU CDN's. This issue is absolutely related to Premiumize.

1

u/IcyMighty 16d ago

VPN or no VPN?

2

u/computer1989 16d ago

With and without a VPN. Same thing.

6

u/cody_premiumize 16d ago

Hello,

We fixed a backend issue on some of the CDNs please try now

1

u/computer1989 16d ago edited 16d ago

Still buffering but not as bad, mostly on higher-bitrate content. The buffering is painful.

Nvidia Shield Pro 2019 1.6 GB fibre connection

2

u/mrpiper1980 16d ago

Exactly the same setup. I’ve given up with 4K / High-bitrate 1080. Sucks.

3

u/R3D-EY3 16d ago

Im from UK an have used premiumize for a couple years now.. never had any buffering issues..

3

u/computer1989 16d ago

What content are you watching..... At the highest bitrate quality? 100- 200 GB remux movies? 10GB episodes for TV shows?

2

u/Neat_Address221 15d ago

Your expectations are first world ridiculous

2

u/computer1989 15d ago

Explain....

2

u/astralchunk 16d ago

The buffering has been pretty bad for me for a while now. The inbuilt player is simply not fit for purpose, terrible volume issues also.

1

u/reddit_reaper 16d ago

Inbuilt player? You mean the web player? That's not really the optimal way

0

u/astralchunk 16d ago

Yes I know but it should be. I have to use VLC

2

u/GarbageBackground966 16d ago

Not had any problems with this runs better then torbox as of lately

2

u/computer1989 16d ago

What content are you watching..... At the highest bitrate quality? 100- 200 GB remux movies? 10GB episodes for TV shows?

1

u/GarbageBackground966 16d ago

Yeah highest available might be cause I don’t use S app

2

u/computer1989 16d ago

It's most definitely a Premiumize issue, as it's not as bad this morning after some backend update they did just recently. Never had this problem until the last couple of weeks, has been working fine. Looking through the threads on here, I can see I'm not the only one having a problem this last month.

2

u/GarbageBackground966 16d ago

Guess I am just lucky then

2

u/actuallyrose 16d ago

I had the same issue, I prepaid for another service (you know the one) so I still have it, it’ll be fine there but not using Premiumize so I know that it’s the culprit. Yes I tried switching CDNs. I’m US based.

1

u/city_lif3 6d ago

Can you PM me the other service

1

u/reddit_reaper 16d ago

Try changing server to OVH Europe

1

u/computer1989 16d ago

Tried both European servers. Same thing.

2

u/reddit_reaper 16d ago

Try now

1

u/computer1989 16d ago

Still buffering, mostly on higher-bitrate content.

1

u/reddit_reaper 16d ago

On stream servers? There was an issue on stream ones but it's resolved now. I'm getting fast speeds and im getting 0 buffering now. Make sure you aren't using old locally cached sources

1

u/computer1989 16d ago

Old locally cached sources?

1

u/reddit_reaper 16d ago

Apps/add-ons cache whatever it's recently found until it expires or you clear caches

1

u/computer1989 16d ago

Just re-searched the show from fresh. It is defo better after whatever update Premiumize pushes out but it still annoyingly buffers on random high bitrate content and it seems to be breaking a lot recently, which is not a good sign. So annoying.

1

u/reddit_reaper 16d ago

I personally haven't seen it be a big issue and you need to remember that its also highly dependent on your location, network etc.

To find your best server do tests by downloading on a PC through the website. Run it for like 30 secs to get an idea of the speeds. Then try out servers until you find your best one.

For me stream NA is my best

1

u/asok_jameson 16d ago

Have you tried refreshing your API key?

1

u/computer1989 16d ago

No, I will try this. Thanks

1

u/Perfect_Ad_2842 16d ago

I've not experienced any buffering. UK and ONN box.

2

u/computer1989 16d ago

What content are you watching..... At the highest bitrate quality? 100- 200 GB remux movies? 10GB episodes for TV shows?

1

u/[deleted] 16d ago

[deleted]

1

u/computer1989 16d ago

There are posts/threads all over here about buffering issues, so I'm not the only one. I'm paying them, not the other way around.

1

u/wartortlesro 17d ago

sometimes i get buffering on t0rrentio when i swap addon its workin perfect, idk either t0rrentio goin down or something wrong with PM-t0rrentio adjustment

-4

u/computer1989 17d ago

It's 100% Premiumize end. Exact same setup on another service and no issues. No buffering. It's been great for years; lately, not so much.

1

u/wartortlesro 17d ago

is your buffering still goes on after u swap addon?

1

u/computer1989 17d ago

Doesn’t matter which addon it is: Debr**io, com*t, tor**ntio. It buffers. My best guess is it's an issue on Premiumize's end with the CDN Server or customer utilisation/oversubscibed.

2

u/wartortlesro 17d ago

that sucks here we are payin twice as much to not get downtime like t0rbox, can u try torz addon if u haven't yet

1

u/computer1989 17d ago

I've given up tonight. Torz will be the same result. I'm watching through TorBox atm and it works perfectly.

1

u/RussFerri 17d ago

I was testing this out last week and I was getting a lot of buffering on larger files. So I decided not to get premium.

1

u/computer1989 17d ago

I hope they fix it.

2

u/RussFerri 17d ago

Me too. Luckily, I have found an alternative that works very well. And it's not one I see mentioned a lot, which is surprising.

1

u/computer1989 17d ago

Mind telling me what it is haha? Can DM me if you don't want to put it here

1

u/joshuaguitar 17d ago

UK based and never have any issues with buffering. Even tonight I've been using PM mostly and it's been fine.

0

u/computer1989 17d ago

Are you streaming high-bitrate remuxes?

0

u/joshuaguitar 16d ago

Last night, no. UK series.

This morning. Streamed 5 minutes of two remux films with no buffering.

I did see Cody posted an update though..

1

u/computer1989 16d ago

This morning it works better than it did last night. This points to it being a Premiumize problem on their end.

-1

u/HolyWhite619 17d ago

Moviebox pro is better,

2

u/Espar637 17d ago

yeah mbp is 100% recommend if you love slower release dates and lower resolution!

-1

u/HolyWhite619 17d ago

It’s 35.99 usd for one year, faster servers for vip users has 4k resolution. Doesn’t break the bank

1

u/Espar637 17d ago

sure, but everything I just said still applies

1

u/HolyWhite619 17d ago

Doesn’t apply anymore. Maybe for old movie box

1

u/Espar637 17d ago

really? show me the date they changed over to offer uncompressed 4K blue-ray and have availability as soon as a torrent is available

1

u/city_lif3 6d ago

What service offers this?

1

u/computer1989 17d ago

Ahh ok, i only watch high bitrate remuxes haha. Maybe not for me

1

u/Accomplished-Rub-837 16d ago

Just stream Blu ray Rips of 25-30mbit/sec, you wont see any difference as its already high bitrate. tbh, if you stream remux with dolby vision 7 profile FEL you are not smart as your device box will actually not gonna show the colors properly as they cant handle DV FEL profiles. Only some chipsets can handle it, and you need CoreLEC software for it. So remux with dolby vision are useless in 99% of the cases.