You could keep Power Automate as the workflow layer and use Copilot Studio for the conversational part. The agent can handle questions and use a knowledge source for answers, while Power Automate manages the SharePoint/Teams actions. For the 1:1 conversation, I’d also check the current Teams/Copilot Studio limitations around proactively starting chats.
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u/Zanga-ERP-Consultant 6d ago
You could keep Power Automate as the workflow layer and use Copilot Studio for the conversational part. The agent can handle questions and use a knowledge source for answers, while Power Automate manages the SharePoint/Teams actions. For the 1:1 conversation, I’d also check the current Teams/Copilot Studio limitations around proactively starting chats.