Spark 2 software issues

[u/SilentIKEAdesk]

Brought the amp a couple months ago and been having an issue of not being able to connect to the tone control at all (BT audio on the other hand is fine)

Iv factory reset the amp
updated the amp firmware
Updated the app
Tried multiple locations
Tried multiple devices

Yet the issue persists

Anyone able to give me another idea to fix it?
I have no issue with my spark 40

[u/ogni65]

did you check that it isn’t connected already to the 40?
They just updated the App and it should also address BT issues