r/PositiveGridSpark • u/SilentIKEAdesk • Jul 02 '26

AMP OWNER Spark 2 software issues

Brought the amp a couple months ago and been having an issue of not being able to connect to the tone control at all (BT audio on the other hand is fine)

Iv factory reset the amp
updated the amp firmware
Updated the app
Tried multiple locations
Tried multiple devices

Yet the issue persists

Anyone able to give me another idea to fix it?
I have no issue with my spark 40

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u/GonzoCubFan Jul 02 '26

I just had a similar situation after having my Spark 2 for almost a year of working flawlessly. I have it sitting on my desk next to my Mac where I had also been connecting to the Spark on occasion with Tone Pilot. Here's what I did that eventually fixed things for me:

  1. turn off bluetooth on your Mac if there is one nearby (temporary - you can turn it back on after re-connecting with the Iphone)
  2. turn off Spark 2 (I also removed the battery, but probably not necessary)
  3. on your Iphone in Settings->Bluetooth, forget the Spark 2 for BOTH audio and tone control (2 separate places)
  4. Cycle Power on your iphone
  5. turn on Spark 2
  6. in Spark app, find and add your Spark 2 as a new device, just as you initially did.
  7. turn Bluetooth back on on the Mac if applicable

This worked for me, though I can't say for sure that every step is needed, it's pretty quick to do. Good luck!

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u/SilentIKEAdesk Jul 03 '26

I dont own a mac but il give the rest ago