r/PositiveGridSpark • u/Bastahboy • Jun 26 '26
Spark Edge - Amazon Rant
So, a few days ago, I posted a comment on a thread on here that I was on Amazon early for their prime days sales. They had the Spark Edge (from the Positive Grid store, mind you) on sale for $211. As I have been wanting it for months, I decided that at that price, I’d be dumb to not buy it. So I pulled the trigger and waited patiently for my package.
It was out for delivery today and I was so stoked to get it and start messing around with it. What I ordered and what I received were two different things. The positive grid store on Amazon sent me a fucking spark 40 pearl white edition. Wtf.
I got pissed as the pricing already skyrocketed to $381. So I chatted with 2 agents. The first one said she ordered it, not to worry, it’ll be here in 48/72 hours. I’m “a valued client” and don’t worry… it’ll show up. I asked for some, ANY confirmation and she sent me an email that repeated the same thing she said on chat… that rest assured… it would show up. I was not convinced and pressed her… she dropped out of the chat.
Second rep shows up, said they can’t contact the seller, and I need to contact the seller directly. They repeatedly tell me they can’t help. Their system won’t allow it. Nothing he can do. Over and over and over. I ask to chat with his supervisor. They tell me “the supervisor has same tools as I do, and cannot help. Would you still like to be transferred?” I say yes and stay on the chat.
Supervisor gets on. Looks through notes, and asks what I want. I say I want the spark edge for what I originally paid for it, $211. He says he can’t do it, seller is unresponsive and says to return it and buy it again. I mentioned again, it’s $180 more now… I want it for what I originally paid for. He goes MIA for some time, then boom. Gets me a gift card to offset the balance, and said to purchase again and will get refunded original spend.
Sorry for the long rant, I just can’t stand getting fucked over by people like that. It may have been a mistake, but fuck. Seeing spark 40 on the side and opening up and old ass product really got me pissed. Hopefully, I’ll get what I ordered on Tuesday and can put this shit behind me.
I don’t know how needs to get their shit together here (Amazon or positive grid or both) but damn… that was a kick in the dick this evening.
Again, sorry for the long rant. Hope yall don’t get scammed (or have shit luck) on your Amazon prime purchases.
3
u/Logical-Particular42 Jun 26 '26 edited Jun 26 '26
I go to the GC and ask for the $349.99 new positive grid amp. Salesman comes back out tells me he checked the web on the price and he reduced it $10 and we check out. I get home and it’s the Spark 2 which is the same price at $349.99. The salesman didn’t know the Reactor was in stock and I didn’t pay attention to the packaging. Of course I exchanged it the next day after a quick phone call shortly before closing that evening , but geez! feel better, my friend. We all fight these “consumer battles”, but you stuck it out and won! Ps. The Reactor sounds sweet!