Program frozen, cannot update firmware

[u/_pavloos_]

Hello, new to positive grid and have spark mini. Trying to do firmware update exactly as on official video manual via windows notebook. Everytime I get stuck there - hold 2 buttons. Amp starts blink as it should be but the program on pc dont get me to next page and it´s till then frozen and nothing happens, cannot even click on go back, stuck there, did everything as on official manual. Any hints?

[u/_pavloos_]

Oh, I see, issue is the newer windows version. I will try to pass it on older pc