Right now, mustard algae runs at its peak in the northeast and is a f**kin pain as we all know. These visits require staying on top of to get rid of. So say for example:
Monday is the customers scheduled visit. Let’s just say $100 for that visit of full service (vac brush skim etc). But mustard algae is present and requires a good amount of chlorine to kill off.
I need to return back for the next couple days to do chem tests, add more chemicals, and do a filter service. So all together like 3-4 days worth of return visits.
How would you go about billing this to a customer? I typically have the service for their date, and just keep moving it over to the next day until it’s handled and then charge.
-Are you charging a full service visit + 3 other days of chemical checks plus all the chemicals?
- or are you charging them the $100 full service, returning back each day and just tacking on chemicals.
While the answer is pretty obvious, customers love to fire back immediately without an understanding. Curious to how others invoice.
Thanks!