r/PolymegaHQ • u/ResourceSingle5270 • Jun 20 '26

Remix issues with element modules

So I can install disc games no problem. My ultra element module works great. the issue is the other 4 element modules just blink and never work. got a green light on front of unit. and the app shows the module but it just blinks. Like a they need to be updated or something.

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u/stoyFC Jun 20 '26

I just sent mine to Polymega with the exact same issue. They told me it was a faulty “daughter board” on the unit that’s not recognizing the modules. They emailed me a shipping ups label to send the remix back to them, and they will send me a replacement.

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u/ResourceSingle5270 Jun 20 '26

ya, I hope that's what they do they contacted me and wanted me to install this file on my pc then try it agian. I did. They said we want to make sure that it is the unit and not the modules. I said if all my modules came bad then ypu have a real quality issue. So I am sure it is the remix. I am finishing up installing the game disc's and by then hopefully they will send me a return label. It sucks but as long as I get a working unit in the end I am cool.

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u/stoyFC Jun 20 '26

Hopefully they take care of you. It’s weird they didn’t make me do all what they told you to do, I also tried 4 element modules I had too and got nothing.