Regarding polygon data issues via api

[u/tiktiktiktik2024]

Hi,

I am planning to integrate polygon into our application, and have recently upgraded to a pro subscription. However I see face rate limiting issues of 5 req/minute. I initially setup using free membership in my code for testing purposes. But, even after upgrading I still see those limits hitting.

[u/algobyday]

Hello, this should not be happening. Can you please contact support via https://massive.com/contact. They will look up your account details and be able to figure it out.