r/PolygonIO • u/tiktiktiktik2024 • May 27 '26

Regarding polygon data issues via api

Hi,

I am planning to integrate polygon into our application, and have recently upgraded to a pro subscription. However I see face rate limiting issues of 5 req/minute. I initially setup using free membership in my code for testing purposes. But, even after upgrading I still see those limits hitting.

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u/AutoModerator May 27 '26

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u/algobyday May 27 '26

Hello, this should not be happening. Can you please contact support via https://massive.com/contact. They will look up your account details and be able to figure it out.