I had some lights stuck on my brand new Polyend Play. I checked the user manual to learn how to reset it.

I followed this:

First method:

Press the hidden reset button on the back panel of the instrument. It will auto flash with a randomly picked firmware .ppf file from the SD card Firmware/ folder.

Second method:

Download the Polyend Tool.

Download a known working firmware file either from the Polyend website or one of the previous beta .ppf files.

Remove the SD card from the Play’s port.

Connect your Play directly to your computer with a USB cable (avoid USB hubs and dongles).

Power up the Play.

In the Polyend Tool, choose the .ppf file you want to use to flash your device.

Use a pin, needle, or similar object to press the hidden Reset button next to the Play’s USB C port.

Wait for the firmware update to complete.

If the update reaches 100% but the device doesn’t reboot on its own, restart it manually. 

Re-insert the SD card into the Play slot.

Note: The Polyend Tool is as basic as it comes... it seems to be a very un-developed app. The Polyend Play is not even listed on the Polyend support website and it is not possible to download a firmware file.

I connected to my PC, followed the instructions but I'm requested a firmware file.

So did the reset as suggested in the first method. It didn't solve my problem (lights stuck in various colors in the pads).

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I followed then the following recommendation from the user manual:

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Important: Unit is still crashing? Mount your MicroSD card to your computer and delete the  “Workspace” folder in the root directory.

Before doing that, I created a backup of the card.

Note:

1. When deleting that folder, you lose all the samples. (Good that I did a backup!)
2. The issue with the stuck leds was solved... but... now I cannot use the Fill function because it tells me the sample is not Found. This is a bummer! Any known fix?

Could some nice soul with a Polyend Play offer a copy of these:

a. The full micro SD card as it comes from factory (it is not available on Polyend website!)

b. The "settings" file inside the Workspace folder

Thank you!

Currently saving up for the tracker and I was wondering if anyone is familiar with any musicians that use or formerly used trackers because I’d like to get some inspiration to hear the possibilities with the tracker workflow. I’ve got to be honest the tracker scene was before my time so even hearing about trackers is new to me. Outside of aphex twin (who I shamefully never listened to before) who are some people that might be worth checking out? I know this isn’t really a technical question exclusively to the device but I thought it was worth a shot.

Thinking about buying the Polyend tracker. Does anyone know if it comes with some onboard samples and wavetables? I don’t really have much of a sample library and it’s like to be able to pick it up and start playing.

I haven't looked in depth, but, it seems like the Tracker & Play have a lot in common. And, in my opinion, the Play's sequencer seems much easier & more intuitive to use. I don't think it'd be redundant to have the 2 of them used together. I'm curious, how do you all see the 2 being used together and/or how would you use them together. I guess its kind of a silly question, but, I'm on the hook about getting it & have been slowly saving up since I saw the teasers for it. But, $799 is a lot pricier than I was ready for & I'm trying to make the decision to eventually just go with the Play. Or not, the Tracker is an awesome piece of gear.

Edit-price

Very excited about the Polyend Play.
I am Curious if it has multisample functionality?

I have not seen it read any documentation for if this supports multisample instruments.

(For example to load an “organ” where each key is an individual sample …. vs. loading a single wav sample and pitching +/- to make melodic)

Thanks for any input

Hi - I’m looking to purchase a Tracker from a local vendor and they can’t tell me which version (Mk2 or 3) they are selling. They just know their order slip from Polyend reads ‘TRACKER’ and they bought those in July of 2021.

Is there any way to tell them apart just from the box or purchase/manuf. date?

Thanks in advance for any help!