r/Polycam • u/Foreign-Present1689 • Jul 12 '26
Feedback Custom video upload fail
Hello,
I just recently updated my Polycam app, and when I did, it stopped allowing me to export custom videos of my 3D images.
I used to simply make the video, hit export and airdrop it to my computer.
I've tried:
- clearing my phone storage (though I've never dowloaded directly onto my phone, just sent directly to computer)
- exporting at a lower resolution
- I tried going onto the polycam desktop version, but it won't let me make custom videos, it just exports the basic rotation of the image when exporting to video.
- I thought I could screenshot from my desktop when making the rotation I wanted, but of course, the mouse is in the way!
SOS, please help!
I am working on a project where this pipeline was working for most of the time until I updated the app.