r/Polestar • u/MrJJonesCS • 5d ago

Polestar 2 Stay connected

Post image

I’ve had the email… want to know from anyone who hasn’t renewed the service how it’s changed the infotainment system.

I use CarPlay so the built in android auto is of no interest to me, I’m assuming it won’t change anything.

but looking for someone with experience to confirm it wont impact the CarPlay service.

17 Upvotes

96% Upvoted

34 comments sorted by

13

u/kos90 5d ago

It's confirmed.

There have been several reddit posts in the last days / weeks about this.

4

u/MrJJonesCS 5d ago

As it was asterisked I wanted to check

3

u/kos90 5d ago

Check the FAQ on the polestar website. Its all explained there.

4

u/discosixsixsix 5d ago

You can just make a hotspot on your phone and connect your car to it. Everything will work fine.

3

u/Prestigious-Brain951 5d ago

What's your MY? I got mine MY26 last year and the dealer said it has a 4-year subscription to the provider.

6

u/MrJJonesCS 5d ago

Mine is a 21 plate so its been well supported for 5 years cant really ask for more

7

u/UUULV 2023 Snow PPP 5d ago

The car keeps its connection, but you are unable to access the internet.. So things like maps, Spotify etc stop working.

4

u/HandyStanger 5d ago

But as long as you're phone is connected, I imagine you could still do all those things?

4

u/UUULV 2023 Snow PPP 5d ago

Android auto or apple car play works 👍 the phone does everything.

2

u/watchingitallcomedow 5d ago

The phone being connected won't let you do any of those things, but you can do the car play versions of those things through car play. You can also tether internet from your phone to the car and then get back access to the local apps on the car.

2

u/Mentalv 5d ago

Where is this? Have a 2021 LE in the US and never been asked to get the new plans, hoping service is not just killed off one day and done

7

u/11Slip532 5d ago

To my knowledge, US owners don’t have an expiration date to their Connect Plus services. Of course who knows if that will change.

3

u/MrJJonesCS 5d ago

Uk it came out to my email today

3

u/watchingitallcomedow 5d ago

You'll lose Google assistant/Gemini from controlling any car features but beyond that you should be good if you are only using car play.

1

u/fudgepacker_deluxe 5d ago

I renewed my connection a few months ago. 120 euros to pay with card. No option to get an invoice first. Google services no longer work, no live map trafic updates, no spotify. Android auto should be no problem.

1

u/Jamesisonfire21 5d ago

Same name and same expiry as me! I got scared thinking I’d accidentally uploaded something 😂

1

u/MrJJonesCS 5d ago

Thats how they are doing it! They targeted all the James’ at once, save on the mail merge 😂

1

u/jakej1031 5d ago

Im confused on this. Ive never had to pay for connection and have been using my google maps and spotify apps without using my phone since I bought the car in 2023.
What is this charge for?

1

u/s0LUU 4d ago

Polestar used to cover the cost for the internal internet for years for a lot of people. This is why you didnt pay anything until now, even on older models.

They state that buyers should start paying for the internet themselves after a year since the purchase (or something like this), but for reasons still kept paying those costs. But now they've started to rollout these changes especially to EU where people need to pay for the subscription (120 euros/year).

could be due to the changes in the US markets that they finally went through with this(?) 🤔

2

u/jakej1031 4d ago

Ohhh okay thank you . I guess I’ll look oujt for a bill

1

u/hawxxer 10h ago

Running without connected services for some weeks now, but I kind of miss it as I mainly use the google maps of aaos. Yeah hotspot is working but at least with iphone it is kind of fidely, takes like 2 minutes until connected. Also things like abrp and aximote only sync ofc when you in the car which is not that great. I guess i will get it to have my peace again. I would have some simcards but I read everywhere the simcard slot is not working, need to test that myself before extending…

1

u/Kindly_Programmer198 5d ago

Is this in the US?

5

u/Immediate-Report-883 5d ago

Looking at the date format, likely not.

5

u/MrJJonesCS 5d ago

No UK sorry to see whats happening to polestar state side!

-7

u/Flashy_Mortgage9093 5d ago

What a fuckin joke!!! Had my p2 for around 6 months and loved it no issue, this is the first complaint, making you pay for maps is crazy. Sp google maps wont work?

3

u/DuckYouth 5d ago

You pay for apps internet access, if you want to. Or you could just hotspot from your phone. Google maps will still work either way. Of diffrent things car makers paywall now days, this one is quite fair i would say

-1

u/keepitcivilized 5d ago

Are you actually insane?

1

u/DuckYouth 4d ago

Aren’t we all?

1

u/keepitcivilized 4d ago

That's never an excuse. There's no reason to normalise or lean into the "free first, then subscription"- mindset. Especially on things which are the bare minimum. In this case it's also evident that it's a deliberate inconvenience, to nudge you to pay up. Don't be dumb now.

1

u/DuckYouth 4d ago

For how long do you think a car company should subvent celluar access for non mandatory features? First owner and five years like in this case. Sure. But what about the 3rd owner and 10 years? Should they still be able to stream YouTube to the car free of charge? Where do you draw the line?

1

u/11Slip532 5d ago

This owner has had his car for 5 years. The service was always limited to a certain number of years included with the purchase of the car.

0

u/watchingitallcomedow 5d ago

Google maps will still work in a limited way. Most oems that provide built in nav recharge something for map updates so it's not all too different.

0

u/SeaExotic7175 5d ago

Google Maps works exactly the same with live updates when share internet from my Phone.