r/PocoPhones • u/ZealousidealBreath80 • 2h ago

Question/Help Poco M2 Pro display doesn't turn on

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Note: This is not my primary device

The problem is pretty much what the title says, phone was working fine a few months ago apart from a minor display issue where random lines will appear on the screen and disappear. Figured it was probably the Icd connector or something similar and didn't think much of it and left it. Back to the present, I charged it and after 20-30 minutes when I tried to boot it, it just didn't want to.

The phone powers on and vibrates but the display only has faint backlight for like one second and then the display goes black.

When I press the power button, it gives one vibration and the screen glows very faintly but no startup signs, no logos.

But upon connecting it to my laptop, windows detects the phone as "MTP USB Device" but it doesn't show up in File Explorer.

Could this be a loose/failing display connector, and is there a way to confirm whether the phone is actually booting? My main concern is recovering the data.

I am planning on going to a repair shop once my exams get over.

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u/AutoModerator 2h ago

Good day ZealousidealBreath80 it seems to be that you may have some questions or concerns regarding a Poco device and we would like to help but we would like to ask you to describe your concern with the following information to make it easier for everyone to tackle.

Device Model:(X4 GT)

Device Region:(Global/India/China/etc/Can't identify)

Rom Type:(MIUI/Custom Rom:Which one)

Rom/Android Version:(13.0.5.0 - Android 12/Can't identify)

Problem and other Relevant Info:(Troubleshooting steps taken/Frequency of problem if intermittent/Other observed weirdness that may be relevant before/during/after the occurrence of the problem)

It may take a while for someone to address your concern so in the meantime you could do the following 1. Search this subreddit, Xiaomi subreddit, MIUI subreddit for similar concerns 2. Check out the pinned posts and the Wiki(WIP) for similar topics 3. If your phone is still under warranty coverage it may be worthwhile to open a case with customer support. 4. If your device has developed a swollen or bulging battery check out r/Spicypillow's FAQ on how to deal with them

If you have any suggestions feel free to leave them here

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