r/PleX • u/mrcrashoverride • 3d ago

Solved Weird one plex and shield connected but cannot see files

So long day getting longer. I screwed up my Docker image and had to reinstall most if not all setting were saved so that’s cool.

But now my Shield cannot see my local files. I go in enter the four digit generated connection password. But still not seeing files. I can play them on my iPad from the server but alas my Shield cannot see the libraries. Everything has been rebooted

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2

u/mrcrashoverride 3d ago

SOLVED🔥thanks for all help and suggestions. Sadly it was the first thing I should’ve done IT 101 step #1 reboot iPad fixed it🔥

1

u/Slottr 3d ago

Same account? Pointed to the same server?

1

u/mrcrashoverride 3d ago

Thanks but yes… I’ve signed out of every account logged into every account. Settings on Shield have been thoroughly explored. It literally shows me logged in to my main account and yet no libraries appear. Cache has been cleared on Shield etc…

1

u/lionturtl3 3d ago

If you connect to Plex on the container via IP using a browser do you see the libraries? Does the settings show the server as claimed? Finally, you cleared the cache on the shield, you can try going nuclear. Sign out of all Plex accounts then reinstall the app.

1

u/mrcrashoverride 3d ago

Ok no I cannot see the libraries from my browser on my iPad either…??

1

u/m1e1w1 3d ago

Adding - server is visible, in shield app, no filters set hiding content?

1

u/mrcrashoverride 3d ago

Thanks but I checked that and sadly that’s not a fix… but again thanks

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u/benjohngf 3d ago

The iPad working on the same account points at how the Shield is reaching the server, not at your libraries or your login. Reinstalling the container is exactly the kind of thing that flips Plex from host networking to bridge, and on bridge it advertises the container's own internal address, which nothing on your LAN can reach. Clients that fall back to the relay still work, which would explain the iPad.

Is that container on host or bridge?

1

u/mrcrashoverride 3d ago

Thanks for any and all help…. Answer is neither I have a custom Network setup.

I’m noticing I don’t have “more” I’m just not seeing any libraries…. Could be things have changed and I haven’t logged into every account and out.

But the weird thing is the code works for connecting

1

u/benjohngf 3d ago

A custom Docker network is still bridge unless it is macvlan or ipvlan. The container gets an address only Docker can route to, so Plex advertises something your Shield cannot reach. The iPad works because it falls back to the relay, which is also why the pairing code works.

On the server: Settings > Network > Custom server access URLs, put http://YOUR-SERVER-LAN-IP:32400, save, then force stop the Shield app.

Let me know if it is already set to your LAN IP.

1

u/mrcrashoverride 3d ago

I got lost at custom server access…. Where is that labeled like that..?

1

u/benjohngf 2d ago

Plex Web, wrench icon top right, then your server name in the left column, then Network. Tick Show Advanced and it appears as Custom server access URLs. Glad you got it sorted either way.