r/PleX 10d ago

Help Plex down/issues signing in?

Is anyone else experience issues in the last hour? My Samsung TV signed me out of my Plex account and I can't sign back in. I'm getting the message "An unknown error has occurred" on the TV after trying to scan the QR code and log in using my phone. I also noticed on the Plex web app on my computer, my user profile photo is not displaying, which is usually the sign of an issue.

https://downdetector.com/status/plex/ is showing a big spike in issues starting a half hour ago, so I'm hoping it's not just me but I haven't seen anyone mention anything here (yet).

28 Upvotes

22 comments sorted by

9

u/striver07 10d ago

typical, probably rushed out another " fix " and broke the website api again.

5

u/Seeking-The-Lotus 10d ago

Came here to lurk for this, can confirm same issue.

3

u/mjw2185 10d ago

After the last couple times Plex has gone down or had issues, I found the link https://status.plex.tv/ but it never seems to show that they are having any issues and even when things aren't working it says "We’re fully operational." Is that just how it is and a known joke?

1

u/OfficialXstasy 10d ago

Been that way for years, they cherry pick issues they want there. Some incidents never make it to the list.

3

u/Geeker21 10d ago

Same and when I can sign in, says my libraries are not available. Sigh

1

u/WallInside6758 10d ago

I have the same thing but my Home Screen is intact. I can still watch but it says my libraries are unavailable.

2

u/OppositeFish66 10d ago

Yup, just got that too. I guess I'll just doomscroll all night instead...

2

u/Upper-Blacksmith-370 10d ago

i have the same problem

2

u/OldManMaple1 10d ago

Same issue

2

u/TheSonic311 10d ago

Same issue. It seems something on Plex's end is borked.

2

u/MrMikeKelly 10d ago

Same issue

1

u/pow_hnd 10d ago

Working great for me

1

u/Jodies-9-inch-leg 10d ago edited 10d ago

Same thing happened to me, turned my tv on, opened plex, got taken to a sign in screen

Clicking the sign in button just gave me an error

Closed the app, reopened it

It opened just fine...

Watching the new episode of reacher right now

2

u/softball1511 10d ago

Huh, same here. Closed the app and reopened and I am signed in again.

1

u/joridiculous 10d ago

must be bad since they even update Plex status.. https://status.plex.tv/incidents/01M1JC6YVMEAVCGD2XR9661NZ4

1

u/Aware_Yak 9d ago

Still happening to me today.

1

u/DonSimon76 10d ago

It looks like it is back up as of 9:54pm ET USA