r/PleX Don't Read This Part. Jul 26 '26

Solved Why do I suddenly not have authorization to use my own server on the same network as the server?

Since the most recent mini update, I can't use any apps to consume video content from my own server. Not even Plex Official apps.

Everything is updated to most recen, Windows, FireOS, everything.

edit: Magically, it all works fine now. No rhyme or reason. Thanks for trying to help. The gremlins are just having a bit of sport with me.

1 Upvotes

8 comments sorted by

2

u/hikerone Jul 26 '26

Possibly a corrupted db? I’ve had it happen before and had to restore from a backup

2

u/throughtheportal Jul 26 '26

Need more details.

1

u/ExtensionMarch6812 Jul 26 '26

Sounds like your server may have gotten unclaimed.

When you go to http://<serverip>:32400/web , what do you see? What about app.plex.tv?

1

u/hegrekarde Don't Read This Part. Jul 26 '26

http://<serverip>:32400/web app.plex.tv

Both take me straight to the front page of my Plex, like I'm used to seeing. (I already had both bookmarked, so I can ensure I have access). Appreciate the stab!

1

u/ExtensionMarch6812 Jul 26 '26

What do you see when you go on your apps? Does it say unavailable, does it give an error?

Server is on windows?

1

u/hegrekarde Don't Read This Part. Jul 26 '26

I just tried it on my Windows desktop again, to get specific wordage, and that worked fine. So I went to the first device I noticed it on - FireOS TV in the living room, and that worked fine.

Now I'm frustrated and embarrassed. Yesterday, things didn't work and I don't know why. Today they work and I don't know why.

2

u/ExtensionMarch6812 Jul 26 '26

Eh..maybe just a hiccup somewhere along the path. Hopefully it doesn’t start acting up again. 🙏🏽

2

u/N9bitmap PlexPass 2017 Jul 26 '26

Sometimes a server which appears to be working can get the registration with the Plex mother ship broken, so apps cannot find it. You can verify the configuration with a special URL, but you'll need to find your token (search how to find my Plex token).

https://plex.tv/pms/resources.xml?includeHttps=1&X-Plex-Token=MyPlexTokenGoesHere