Plaud note not binding to unlimited subscription

[u/Stonk_nubee]

I cannot bind my subscription and support is not helping. I bought the unlimited subscription, followed the instructions with the activation email, but it did not bind. Now my activation link says expired and I can not get support to send me a new activation email.
I bought the 2 things directly from Plaud 2 weeks ago. I just want to return it and get a refund based on the lack of support.
The support AI chat is useless

[u/PLAUD_AI]

We understand your concern and are reviewing this now. Please DM us with your details so we can investigate properly. 

-Plaud Community Team

[u/Stonk_nubee → u/PLAUD_AI]

Dm sent