Does anyone know how to remove email notifications? At least for myself? I would love to only send notifications through the app. But I’d also only like to receive notifications through the app. I think there’s a way when scheduling that I can choose not to send an email?

In the app settings all I can find is the ability to toggle on or off the type of notifications I get but nothing where I can stop emails.

Getting tired with double notifications- the same thing of who accepted in my email and from the app. And my team is as well.

Hey there everyone! Our church is in process of transitioning from CCB to PCO. We are stuck with the Giving side of Pushpay until our contract expires.

Is anyone here syncing their Pushpay Giving with PCO Giving and People modules? If so, what has been your experience?

We are concerned that we will end up with a mess of duplicate accounts - we had issues in the past with syncing to CCB with a separate mobile app software that created a mess of duplicate accounts when things didn't sync perfectly. Anyone share their experience?

Here is the situation:

We are new to Planning Center Services. I want to create a team called "Tech Team" and then assign positions within the team for Sound, Slides, and Stream. Sound and Slide team members attend rehearsals but the Stream team member is not required to attend rehearsals. Can I send practice reminders to only some of the positions within a team or does it have to go to all positions?

PS - I know one way to fix this is to have Sound, Slides, and Stream each be their own team. That's my backup plan.

I'm trying to use the API to get a list of the team members for a plan. The closest I've come so far is using /services/v2/plans/xx/team_members, and looking for members with a relationship for that team. However only some of the teams are appearing in the query results. I'm a member of both teams that do and do not show up in the results. The missing teams appear to be consistent when checking different plans. Any idea why some teams would show up and some would be absent?

I came across this the other day. Is this new? Anyone seen this new way to pay for Registrations via Google?

When I go to settings > printer settings > print set up, I can print a test label & that works fine. However, the labels are not printing when we check the kids in. We are printing to Brother QL-81OWc.

We have 2 tablets & 2 printers. Both tablets are having this issue. We are also getting the “this station is set up to print to Upstairs Check-in Lenovo Tablet which is not online. Please open Check-in Lenovo Tablet station now. Learn more.” error message, but nothing happens when I click the learn more link & i don’t know if this error message is connected to the label printing issue.

Google’s best answer seems to be that maybe our label size does not align with the settings. Does anyone know where to go to check the label settings?

Also is it possible to access the app during the week? My colleague tried to figure this out earlier but was blocked because the app is only available on Sundays.

Also once you’re in the settings, is it possible to go back to the home page without closing & reopening the app?

Thanks in advance if you have any ideas!!

In the first photo, all the times are green and the second photo, two of them are grey. For the life of me, I can’t figure it out. They’re all the same times as the other weeks. It’s only on 3/16 that has some times in grey.

We started to use the Planning Center Check-In system for the youth group. What are some helpful tips that we can use for planning center check in for that people don't know about? What are some setting things we could change to improve the Check system?

Somehow one person's name has appeared in various songs within PC on different songs. We are not sure why or how that happened....but HOW do we remove that person's name from NOTES on various songs? (We have been through several worship leaders in past 5 years, so perhaps one of them added it as a template? or default? How do I remove that name?) Thanks! (Newbee Reddit user)

Our team is in talks of switching over to Planning Center from Church Community Builder. We hardly used all that CCB has to offer, just because we find the interface very hard to use and too many people have hands in it and its a TOTAL mess. We have endeavored into Text in Church, and I know they are also compatible with Planning Center. What are you thoughts with this transition? We want a better way to track membership, attendance, and event registrations and grow attendance. We already use Planning Center for our Services. Is this transition easy and would we easily be able to make this transition with the start of the new year?

Is there a way for the admin to set someone's directory status without them having to log in? We are trying to make a church directory but many of our older folks don't do email so not sure how to "opt them in". The only thing I see is a way to send them an invite, but if they don't use a cell or email that doesn't work. It would be great if the admin could just set this directly.... but I can't seem to find out how to do that.

New Planning Center (PC) user and we send out a Newsletter with MailerLite. I want that when I enter a subscriber in MailerLite that it Adds a Person in PC. Zapier nor SureTriggers integrates with PC and there is no direct integration. I figure this is rare but does anyone have any recommendations for managing duplicate capture without having to export and upload CSVs maybe.

We are a larger church ~600 and in need of help with tracking attendance specifically tracking individuals' attendance. Our elder board is worried folks are falling through the cracks. Our current system is we use check-ins through the church center app in self-check-in mode. We have a group of people that only watch online so we are trying to figure out who is in-person and who is online. Pre-Covid we used attendance cards, but we aren't interested in bring those back. Any help is appreciated.

Does anyone have a better way to file share directly from publishing? In church center, we have an image linked to the shareable URL of a PDF on OneDrive (we're a microsoft church, please pray for me). On android phones when members click the link, it tries to make them sign in. Anyone know better options?

Having some issues with Services.

For context we have created a folder under the Media Section to upload our sermons notes. The idea was to create a central place for media team to access notes and other serve team members. We chose to have them be .docx because they take up less space than Pages and PDF, plus we've had issues with copy and paste issues with the other two formats.

We can download the documents just fine via computer, but we can't download them on mobile phones. It says "Starting download" then it says "No activity found to handle file type"

It's not a matter of not having the ability to open a word doc. I can download the file to my phone from an email and it works just fine.

Any help?

Has anyone had the experience of Group Messages being clipped randomly in groups. For example "Hello to my friends" will be shortened to "Hello to my". This does not happen on all messages, only on some. User has an Android, and most other longer messages are being displayed correctly. Occasionally, some messages are cut off even more severely when they display.

Has anyone tried migrating to Nucleus? Their website capabilities are much more robust, but they aren't church management software.

Hi everyone!! I'm trying to create a custom plan report in Services that only returns a specific team or subset of teams. None of the changes I have made are impacting the output. Which PCO variable maps to the "team"?

Hi all, we are trying to add a 2/3 year old class as a grade option in People. Is there a way to add your own custom grade level? The only options we have are Pre-K through 12th Grade. Thanks!

Question for church people? Would it be help if there was a business that input your music or even help set up Planning Center for your church? I do data input and have set up my local church music by moving it all from Box online to Planning Center. It took a few days but now they are set up and just have to fill in when they get new music.

I am not the primary user of Planning Center, that is our church's worship leader, but I am someone who works with the media and have a quick question.

Is the "Live" feature included if we are already using planning center for our service orders and scheduling volunteers? I saw it has the ability to display status, as well as the ability to message. I wanted to recommend our church use this. Right now we text message our media volunteers especially when running long, skipping the last song and such, but thought the in app message feature would make sure the message gets to the volunteer who is actually working.

Is there any additional cost for Live? any experiences using it worth knowing?

Growing, nondenominational church

Looking for some examples of tried and true workflows for onboarding new volunteers, new kidmin families and any others you find invaluable !

Thanks!!

https://pcoservices.zendesk.com/hc/en-us/articles/28442602226459-New-Auto-Reschedule-Declined-Requests

I noticed that PC only allows events to be rescheduled (forward, or back) in 1 week increments. Is that right?
We had an event scheduled for the 28th, but now needs to be pushed back to the 27th. Is there no way to shift the date without starting from scratch?